Privacy Policy

At SM Labels (accessible from https://smlabels.in), protecting the privacy and proprietary assets of our fashion brand partners, apparel manufacturers, and website visitors is of utmost importance. This Privacy Policy details the types of information we collect, how we use it, and how we safeguard your brand confidentiality.

1. Information We Collect

When you request a quotation, sample swatch kit, or communicate with our production desks, we may collect:

• Contact Details: Full name, company/brand name, email address, and 10-digit mobile/WhatsApp telephone number.
• Technical Project Specs: Target order quantities, label dimensions, materials (woven damask, satin, PU leather, card stock), and specific finishing choices.
• Artwork & Intellectual Property: Vector files (.AI, .PDF, .EPS, high-resolution PNGs) submitted for digital simulations and prototype sampling.

2. Proprietary Artwork & Design Confidentiality

We operate under strict manufacturing non-disclosure standards. Any logo, brand crest, copyrighted illustration, or custom font supplied to SM Labels for quotation or manufacturing purposes remains the exclusive intellectual property of the respective client. We will never sell, lease, transfer, or license your proprietary artwork to third parties.

3. How We Use Your Information

The details provided through our website forms and communication channels are used exclusively to:

• Generate factory-direct quotations, sampling strike-off estimates, and bulk production schedules.
• Coordinate shipping and logistics for physical sample swatches and completed production shipments.
• Communicate production milestones and order status via email, phone, or verified WhatsApp business channels.
• Maintain internal accounting records and tax compliance under Indian commercial law.

4. Anti-Spam Commitment

We do not sell email lists or engage in intrusive marketing spam. You will only receive communications relevant to your inquiries or active manufacturing orders.

5. Data Retention & Your Rights

You retain the right to request access to, correction of, or permanent deletion of your contact records and design files from our active servers at any time. Inquiries regarding data retention should be directed to our official administrative desk at enterprisessm.delhi@gmail.com.

6. Contact Information

For any questions or privacy inquiries, please contact our administrative offices: